Responsible for writing the company's first Disaster Recovery manual enabling the company to bid on contracts that required a Disaster Recovery. Developed communication and team player skills working with clients and cross functional teams. Sr. Business Analyst. Implemented the first project/feature tracking for the coders and then turned that into a. Reviewed requirements, specifications, testing plans, support and training plans to ensure they were in alignment with business objectives. End-to-end PM delivering successful products on time and within budget utilizing both business and technical resources. Environment: MS Project, Balsamiq, Mainframe, Rational Clear case, SharePoint, MS Visio, MS Word, MS Excel, Environment: MS Project, MS Visio, SharePoint, Agile, MS Excel, SQL Server, Rational Rose, RUP, UML, Gap Analysis, Lotus Notes, Change Point, Rational Requisite Pro. Managed budgets from 8 to 20 million dollars and projects with agile methodologies. Championed and implemented sales incentive program for phone representatives, leading to a 30% increase in phone application conversion rate. Resume Objective Product manager with 8+ years of experience developing brand strategy, evaluating financial performance, and marketing. Provided key inputs while working with the users in defining project and system requirements. Managed staff; including hiring, talent development, performance management & retention efforts. Point of contact for development team to field questions and assist with solving impediments. Actively recruited, interviewed and hired prospective employees. Set goals, perform reviews, and manage day to day for 15 direct reports. Strong Technical and Analytical skills with the capability of working efficiently under tight deadlines and short turnaround times. Known for building one of the highest functioning business analysis teams throughout the company. Created & enforced technology/production/editorial policy, improved data & technology standards, platforms, tools & procedures to decrease time to market & reduce error rates. Lead user/customer research to define product MVP, target personas & key use cases. Details. Responsible for Master Data Governance and Agency Oversight meetings. Drawing cause-effect relationships. Highly motivated, self-starter, team player with the ability to work independently and collaboratively within a diverse team. Successfully started & maintained timelines for 3 projects simultaneously as part of a high-profile, 5 year, $22MM program to commonize a CRM & impacted systems for a company with an aggressive growth strategy through numerous acquisitions Provided data flow diagrams identifying systems, dependencies, and supporting processes. The business analyst manager job description entails building business requirements, managing the sequence, and delivering business intent and execution following predetermined product strategy for offers. Partner with technical teams to determine the optimum design for reports and planning applications. Acted as a liaison between Correspondence team and Business team in providing the business requirements and also to discuss the feasibility of requirements. Interpreted regulations and developed methods of compliance. A catchy Business Analyst or Product Manager resume summary must have tasks supported by measurable results. Business Analyst and Project Manager responsible for managing the full software development lifecycle for a series of web based customized off-the-shelf packages and in-house custom built business solutions to support information, decision making, and reporting needs of senior management, sales, marketing, finance and operations users. Product Manager Cover Letter. Created Use Cases, Work Flows, and Process Diagrams and Screen mockups using MS Visio, so the developers and other stakeholders can understand the Business Process with possible alternate scenarios. Experienced in working as a Joint Application Development (JAD) facilitator and meetings coordinator with excellent Communication and Interpersonal skills. Experience with government contracts for collection work. Coordinated with developmentmanagers, customer services, and product management on development projects for eachrelease. Involved as a Business Analyst for planning the BAs work and deliverables, Gathered the requirements with Business who were new to Omni-Channel world, Conducted multiple requirements gathering session with business and technical folks, Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements, Documented business requirements and functional requirements from the setup of the item master feeds, catalog feeds to the customer service functionality for Omni-Channel, Documented functional requirements for the Ship from Store, In- Store Pickup, 3rd party fulfillers, and Distribution Center fulfillment, Worked on the Store Locator re-design project to make it responsive, Documented the functional requirements for the personalization project where a registered user will get the recommendation about the services or products based on the customer's profile and purchase habit. 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