Summary: Targeted new business in enterprise companies with high-volume, document-intensive business processes to outsource and reengineer services. • Generated $10 million in incremental revenue and $14 million in EBITDA despite challenging economic conditions. Process Improvement Consultants help companies optimize their business processes and operations. Entrepreneur … BPI, on the other hand, means … Electronic Data Systems:Business Process Improvement Analyst Refine and reengineer regional and globallevel ITIL-based Service Management processes, analyze problems and formulate solutions for identified causes, maintain performance metrics. Show Resume Text. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. With thorough understanding of an organization’s ever-evolving needs, will help relevant parties identify weaknesses in operations and improve processes through updated systems, technology, reeducation, training, etc. Adept at ensuring there are sufficient resources available to improve a process. The Goal Summary: Outline of This Article This comprehensive book review of the Goal contains six sections: Quick Overview; Cast of Characters ; Chapter-wise Summaries; Main Lessons From The Goal; Key Takeaways for Managers: How to Drive Continuous Improvement Final Thoughts; Click on the links above to visit whatever section interests you most. Professional Summary A professional with more than years of result-oriented experience in improving business efficiencies within the Product Management, Supply Chain, Customer Support and Talent Management function. For the business process improvement analysis have a better chance to work, the stages must be conducted according to the market’s best practices.. Summary Process Improvement Consultant works with businesses to make processes more affordable, efficient or technologically-advanced. The business process analysis and improvement should also serve the stakeholders’ … ... Use them to breeze through the process of writing your data analyst resume. Excel, Powerpoint), Identify inefficiencies or failures in the existing processes & procedures, Work with existing stakeholders to assist in resolving inefficiencies in areas they themselves identify, Provide success as defined by The Business through increased efficiency, transparency & redundancy, Define process-oriented ‘round-trip’ projects that are suited development in a BPM software environment, Oversee the design, development and adoption for each project, Be able to demonstrate through monitoring, reporting and feedback that the stated business objectives have been fulfilled on a project-by-project basis, Ensure Optimisation extends beyond individual processes, improving support, administration and compliance surrounding all activities, Define The Business’ goals and definitions of success, ensuring resilience through training and documentation, Establish best practices throughout the department and beyond, Establish the department as a Centre of Excellence for Process Management & Optimisation, Enable other departments to benefit from the experience and approaches adopted, Establish departmental and inter-departmental links though collaboration and committee to propagate the adoption of Business Process precepts and methodologies, Act as Business Process Evangelist through internal and external PR in order to illustrate JPMC’s commitment to efficiency, transparency and conformance, Ensure all touchpoints are educated as to the CoE’s objectives and advantages of the adoption of its precepts, Demonstrable success in Business Process management/optimisation, ideally within IT Service Delivery and/or financial institutions, Ability to communicate and liaise at C-level, Experience/understanding of business & technical process re-engineering and modelling concepts, Exposure to one or more BPM software environments, especially OpenText’s BPM, The use of key performance indicators or analytics to underpin reporting, Strong analytical skills and writing skills related to the creation of functional and technical specifications, Experience at senior management or departmental head level, Experience in/exposure to the following areas, Location/Facility – Dallas, Texas For more information on the facility, please click our Locations link, Specialty/Department/Practice –Lean Operations Support, Operations Excellence, Benefits –Our competitive benefits package includes*, Master’s degree preferred in industrial engineering, Health Care Administration, or related field, Facilitation of Business Process Improvement projects (under Black Belt guidance) using Lean Six Sigma discipline and includes the coaching, coordination, and management of improvement teams as they are engaged in the improvement process, Project team member selection, develop project plans, assign tasks, reward teams, resolve conflicts and support Black Belt projects when required, Apply the various Lean Six Sigma tools to deliver project cost, quality and time objectives established by champions, leaders, key stakeholders and the needs of the business, Deliver projects that provide quantifiable, statistically significant and sustainable business process performance improvements in alignment to goals / objectives, Present project team progress to senior leaders, champions, and process owners at DMAIC tollgate reviews, Support Lean Six Sigma learning environment and associate development by facilitating or assisting with training events and simulation exercises, Serve as a change agent and support a continuous business improvement philosophy by ensuring appropriate use of methodology, process discipline, fact based decisions, and involvement of associates in problem solving and decision making, Extensive coordination with multiple stakeholders at all levels of the organization to understand the current state (problem statement) and define appropriate goals/objectives (Solution). Additionally, you will apply Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste, Set the strategy for a Process Improvement / Lean / Six Sigma implementation. Here’s an example: Summary. BPI can improve accuracy, effectiveness (or) efficiency, and then redesign those processes to realize the improvements. Implemented the standardization of 1800 ATM configuration to reduce the variation from hundreds of system set ups to 5 standardized model types, Managed the daily submission of configuration changes to improve accuracy by 95%, continued to work to reduce inaccuracy by implementing suggested changes to processes on the vendor’s side, Worked with vendor to establish process controls and data systems to improve the submission of daily ad hoc configuration changes by suggesting changes to vendor run procedures, establishing checks and balances within the organization, and creating deadline criteria for execution, Maintained, updated, and delivered weekly scheduling changes that impacted over 1800 ATMs, three times throughout a nine-month period for full fleet project implementations to include the upgrade of fleet wide system software, enablement of EMV chip, and the implementation of a new user interface, Used Kaizen principles to reduce labor cost per unit by 19.4% for retail distribution teams, Served as Six Sigma Project Champion to reduce picking errors to less than 3% of throughput, Completed a Lean project to increase overall efficiency by up to 15% by implementing a batch picking process, developing standard operating procedures, and training personnel to ensure sustainability. Advanced Job Search. • Reduced bad debt 51.1% in seven months, which resulted in $18 million impact to cash reserves and revenues. Core Qualifications. Must be able to communicate effectively in the role as trainer, coach, and mentor, Communicating to employees at all levels of the organization and must be able to speak the language of front-line workers, as well as C-level executives, Ensuring projects increase the organization’s competitive advantage and financial performance, Acting as a connector between Process Improvement / Lean / Six Sigma projects and executive leadership by keeping leadership involved in quality improvement efforts and securing continued commitment and resources, Driving success, with a view of the big picture, and quantifying a project / solution’s impact, Use slides, graphs and charts to tell the story and show process improvement in highly visible and easily understood visual forms, Promoting data-driven solutions rather than subjective conjecture, Communicating progress, delivering recommendations and facilitating decisions with senior executives, Minimum 5+ years experience in a process improvement function with internal consulting, process re-engineering and/or change management role, preferably in Financial Services industry, including roles of influence and with consistent interactions with Senior Business leadership, Relevant business experience in Six Sigma/Quality Leadership, project management, re-engineering processes, and financial services (JP Morgan Chase background preferred), Proven track record of setting strategic direction, influencing/consulting with senior leadership, and improved bottom line results, Hands-on re-engineering experience leading and coaching quality improvement projects, Strong strategic, analytical/problem solving skills, Consulting and/or experience managing large cross-functional projects, Can coach Business Leader, Champions and Sponsors on the ideal strategy to promote productivity and quality within and across functions, Global Supplier Services Line of Business knowledge is a plus, Can lead multiple quality improvement projects and teams through the DMAIIC process using Six Sigma techniques, Bachelor's degree required. Senior Project Manager Resume Summary—Example Good Example Certified IT Project Manager (PMP) with 6+ years' experience, looking to improve quality, cost, & time for Dennison-Height Global. From there, unnecessary tasks are dropped. © 2020 Job Hero Limited. Reporting on Activity and then on Control allows the process of documenting the flow to also serve as written summary of the activity and its controls. A Work Cell Management, Program Management, Business Management, or Operations Management position at an organization needing internal process consulting, customer service, manufacturing, financial/and product quality leadership and the ability to: ... Home » Resume » Resume Examples » Business And Operations Resume » Process Improvement Consultant Resume. Education requirements include a Bachelor’s Degree in business administration. SUMMARY Well-qualified Process Engineer with 15 years of experience in industrial plant process control systems, including programming and technical support. Sign in. Build Your Resume Online Using Professional Templates. I was Project manager & business analyst for the Project www.steelmartindia.com – A steel exchange portal that was certified by “GARTNER” at “Business model level 3” & was rated highest for robustness & efficient process mapping. Duties often seen on Process Improvement Consultant example resumes are understanding business needs, assessing decision making processes, directing improvement teams, serving as a catalyst for process owners, and offering unbiased recommendations. This includes the monthly Quality meeting and quarterly Village Hall, Maintains Continuous Improvement and Quality reporting and analysis - monthly, quarterly, ad-hoc, Constructs and maintains process flow diagrams to provide visual representation of activities and relationships, Understands Lean concepts and the application to drive business improvements, Partners with BPI Manager to instill a Continuous Improvement culture across the organization, “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy, Familiarity with Change Management theories and best practice approaches (i.e. Use this Process Improvement Consultant resume template to highlight your key skills, accomplishments, and work experiences. I was Project manager & business analyst for the Project Selectica Configurators [Design & Architect] Oct 1998 to May 1999 Nishko Instruments Pvt ltd [Jr … Process improvement can have several different names such as business process management (BPM), business process improvement (BPI), business process re-enginee… HEFLO, for example, is an excellent BPMN tool, with a friendly and intuitive interface, operated in the cloud. Entrepreneur Resume Summary Statements. The job experience section is that the … Get Started Now! Applies continuous improvement tools and techniques, as well as other Lean Six Sigma principles and tools, toward a variety of projects. Efficiency A data center is running into power limits that prevent it … Process Improvement Specialists assess a business or organization and find solutions to improve its operations. First, take a look at the professional summary. Understand the interactions and interdependencies of key business processes and how they affect business execution and financial performance, Evaluate processes to identify complex, non-value adding, inefficient or error-prone steps and quantify the business impact of the waste or defects, Develop corrective action/improvement plans based on benchmarking and industry best practices and write business cases to justify the proposed solutions, Responsible for collecting stakeholder requirements and turning them into action plans or applying them as evaluation criteria. Both resume objective and summary can do that, but only if written properly. Sign in. Very good programming skills, You are capable to take decisions quickly and work calm and collected under time pressure, Responsible for the delivery on a smaller enterprise process improvement initiatives or works with a team on larger enterprise process improvement initiatives, Responsible for all phases of the established process. Summary : Business Process Analyst professional with over 10 years of experience in Technology that includes business process improvement, project management, implementation, training Extensive experience in business processes mapping, SAP CRM Sales and service, Web User Interface, SAP ECC, and Software as a Service (SaaS)". The sample below is for a Director of Process Improvement and Performance Optimization Resume. Heading HaHa Harris 125 White … Employers / Post Job: What. Reduced scrap cost by $120,000 through investigations, process changes, and training classes. Not only does he focus on what he has done, but he also gives a quick look at what he will be able to do for the new company. Improve system configuration change process, deployment issues tracking, inventory management and ordering, and scheduling through Excel automation, VBA code, and Macros that will standardize the entire fleet of ATMs, address trends in vendor performance, create project deployment views and accuracy. Responsible for assessing, communicating and mitigating risk with improvement initiatives, Accountable for achieving objectives of improvement initiatives and making sure that the changes stick by defining governance and are effective by creating metrics and dashboards. Summary : Business Process Analyst professional with over 10 years of experience in Technology that includes business process improvement, project management, implementation, training Extensive experience in business processes mapping, SAP CRM Sales and service, Web User Interface, SAP ECC, and Software as a Service (SaaS)".Experience in business … The job seeker also shows their training with the prestigious PMP Project Management Professional certification. Becomes intimately familiar with the entire scope and requirements of the initiative. If the employee needs more time or support to achieve the assigned goals, the documentation can serve to develop a performance improvement plan. Process Improvement Manager Resume,Process Improvement Manager CV. - Instantly download in PDF format or share a custom link. Gained direct experience in various roles to enable organization of information management and training systems that reduced training time for new hires by 50% with higher quality of work performance, Engaged new employees and coworkers in improvement by empowering them to discuss and implement changes leading to high morale and continuous process improvement, Increased customer satisfaction through organization of information systems for higher first-time quality and faster business processes. Entrepreneur Resume Example – Page 2. Respect and engage the people. Encourages collaboration while holding team members accountable. Getty Images/iStockphoto. Top 8 business process manager resume samples In this file, you can ref resume materials for business process manager such as business process manager resume samples, business process manager resume writing tips, business process manager cover letters, business process manager interview questions with answers… Mentors team members in industry best practices, Lean Six Sigma methods, and customer service to quickly and effectively address customer concerns, drive regulatory compliance, … Review and respond to service related customer inquiries received through various intake methods. There are a number of process improvement examples that show how steps could be taken in a business to make things more effective as well as efficient.Cost Cutting – One process improvement example is in cutting costs. Specialize in assisting senior management within organizations. process improvement methodologies and the application of innovative thinking To work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change To lead and facilitate LEAN/process improvement based workshops to drive ideas and solutions To support the delivery of better value and … Process Manager in charge of the development and implementation of the business process management project. Project leader for installation of roto-bar inspection line. Responsible for capturing and integrating lessons learned into business practices, Highly motivated individual who is capable of leading bold change in a matrix organization, Experience across the value chain of capital equipment project execution – in large or small businesses, but preferably both, Experience with industrial and utility power generation, air quality control and balance of plant equipment is highly desired, Proven experience championing and driving cross-functional change initiatives that include the implementation of IT solutions, Experience with defining prioritized, detailed action plans and creating business cases for broad, complex business improvement initiatives, Fluency with quality management systems and proficiency with modifying existing or creating new policies, procedures, work instructions and training material in support of ongoing improvement initiatives, Strong interpersonal and relationship building skills with demonstrated resourcefulness and flexibility both internally and externally, ERP implementation experience highly desired, Willingness and ability to travel both domestically and internationally, Proficiency with Lean Six Sigma tools and methodologies, including root cause analysis, Lean Six Sigma certification highly desired, BS in Engineering with 10 years of experience with industrial and utility power generation, air quality control and balance of plant equipment, 1 – 3 years of relevant work experience in project management and data analysis; experience in process improvement and / or change management preferred, Demonstrated knowledge of SQL preferred; experience in SQL Server a strong plus, Technical competency in Six Sigma skills (DMAIC, Lean, Six Sigma, or Change Management) a strong plus, Strong proficiency in analyzing data sets and identifying root causes, determining cause/effect relationships, and assessing impact of changes, Experience with building upon analysis to deliver actionable, data-driven recommendations and successful outcomes, Ability to facilitate and influence cross-functional stakeholders, Competency in tailoring clear verbal and written communication for a wide variety of stakeholders, Thoroughness in tracking numerous, detail-intensive tasks while ensuring their completion and accuracy, Demonstrates personal initiative and actively assumes responsibility and ownership, Willingness to challenge assumptions and current practices across the organization, Leads projects and working teams to deliver expected results, Applies continuous improvement tools and techniques, as well as other Lean Six Sigma principles and tools, toward a variety of projects, Facilitates workshops and targeted improvement events to help teams quickly achieve strategic objectives, Works with local team members to identify and prioritize continuous improvement opportunities, Works with functional and site leaders as a "thought leader" to create future state improvement roadmaps with clear executable plans that are in line with the business strategies improvement needs, Works with local team members to instill effective daily work management behaviors, such as daily metric review, Contributes toward building a grass-roots culture of continuous improvement, Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma in order for employees to build self-sufficiency, sustainability and scalability, Participation in Communities of Practice, leading of Lean/Six Sigma training classes, documentation of business processes and completion of required continued learning, Six Sigma Certified Black Belt / Green Belt, Experience in data collection and analysis for Master Black Belt projects, Management in leading, training and coaching high performing Lean Six Sigma teams is a plus, Demonstrated understanding and experience in continuous improvement, process management, or system thinking (4 to 6 years), Black Belt/ Green Belt or Lean Practitioner Certified, Experience Transactional business process, or operations required, Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos, Proficient with Microsoft Powerpoint, Excel, and Word, 0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts. , Associate business process analyst resume summary includes both tasks and measurable results maintain focus on projects. 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