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headphones not working on hp laptop

I understand you are having an issue with the sound. If there was no update available or updating the driver did not resolve the issue, continue to the next section. Please post the full product number of your computer. If you want to get your headphones working again, you will have to manually enable the headphone jack on your computer using … The strange thing is, I tried to download Realtek drivers, which I used to have but randomly disappeared, refuses to download into my computer. It does in fact support both audio-out and audio-in. When the update is installed successfully, close the Updater and test the device. Javascript is disabled in this browser. Refer to the. ‎03-15-2017 Fix 8: Clean your headphone jack. Follow these steps to check for and install audio driver updates: Right-click the name of the sound hardware and select. See your browser's documentation for specific instructions. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again, "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave. Causes Of Headphone Not Working In Windows. Disconnect all sound devices before performing this step. To hear sound, either plug can be used with either connector. We apologize for this inconvenience and are addressing the issue. These apps sometimes show a pop-up when a new audio device is connected and unless you interact with … It includes integrated spatial sound on Xbox and … Here are quick steps to change the default sound format on your desktop: Right-click on Start. I don't know what made it stop working all of a sudden. You can get the latest version from the Microsoft Store. I guess this really is just a Windows 10 problem that is not being solved no matter how many updates they send out. © Copyright 2020 HP Development Company, L.P. Search automatically for updated driver software. I don't think it's your computer, but Windows 10. Okay,  I've seen this issue posted before so has anyone resolved it yet? Make sure that the drivers for your audio card are properly installed. RE: Dell Inspiron 15: Headphones not working, sound comes through speakers when plugged in Jump to solution I have an exact similar issue with my laptop and it is super frustrating!..I checked the Startup tab as suggested and it looks fine. HP can identify most HP products and recommend possible solutions. I have it on maximum volume and it's still very low. I have no idea what to do and it's bothering me immensely to wear these over the ear headphones constantly. You can hear the audio only through the speakers. Thank you. In general, expect the music to break up as the distance between the computer and headphones increases. Make sure your headophones are plugged into the headphone jack2. Click on the Playback tab (should be default tab) 5. If anyone ever finds anything out about this strange problem, that no  matter how many times I delete the drives and reinstall they will not work properly. For some reason, plugging earphones into the only audio jack I have on my laptop makes the sound come out from the speaker instead of into the earphones. The first step when you find your headphone jack is not working is an obvious one. Still doesn't work. Fix and resolve Windows 10 update issue on HP Computer or Printer. Please try again shortly. Use these steps to modify the sound configuration as necessary for your device. Today a wifi error occured and restarting didn't help, but I restarted the computer again and for some reason is fixed now. Finally, click Apply. I have gone into sounds (control panel) and the headphone option is selected, when they are plugged in. Here's how to fix headphones not working (no sound / audio) in Windows 10. Some USB devices must be. The HP PC Hardware Diagnostics (UEFI) home page displays. If the device does not function correctly when connected to the alternative device, then the device might be malfunctioning. Click on the item Speakers / Headphones 6. Communication headphones seem to be there whether my headphones are plugged in or not, but when I try to test it absolutely no sound comes out. You might be able to find an adapter cable which can make your headset and computer compatible. In case, this guide helped you in solving the issue of Windows 10 headphones not detected when plugged in, headphones not showing up in playback devices on Windows 10 PC, and headphones not working on laptop Windows 10 then share it … You will find below some of the methods to fix the issue of Headphones not working in Windows 10. It is a great place to find the help you need, from other users, HP experts, and other support personnel. Have the failure ID available when contacting HP Support. I've gotten used to the headphones now so it's not an awfully big bother, but it's still a massive flaw. ‎09-29-2017 Apparently, Windows 10 seems to not recognize certain Bluetooth accessories. Make sure Windows can produce sound from the speakers before using this article. The easiest fix you can try for Hp computer audio not working issue is to restart your PC. Turn on the computer and immediately press the F2 key repeatedly, about once every second. The issue should now be resolved. Check if the headphones not working on laptop issue has been solved. Your session on HP Customer Support has timed out. Audio devices might need to be disconnected from the computer during the troubleshooting process. In playback devices of … - last edited on Check if the problem is resolved. Software: If the device came with software, make sure it … The headset port has a headset. A very good day to you. If an update is available, let Windows install the update. Using a four-pin plug that is capable of supporting a microphone in a three-pin connector allows sound to be heard, but the microphone does not work because the computer's three-pin connector does not support a microphone. Change default sound format. During the test, a few music notes will be played in sequence and then repeated. I have come to the conclusion that all my errors are just the cause of Windows 10, which seems to have many bugs in it. Alyssa Kristedja. This document provides solutions to a variety of problems that can occur when using headphones and headsets. Audio or sound issues? If your HP PC Hardware Diagnostics (UEFI) does not have the Audio test, it is an older version. If the jack itself is damaged or broken, you will need to replace the headphone jack here: this guide. Finding your Product Number. Windows checks to see if updated driver software is available. Two months and still no answers. One supports only sound to the headphones, and the other supports sound to the headphones and the use of a microphone. 1. Please check this article for more information: So today I got on my laptop and everything was working okay. Hello I have recently ran into a problem whit my laptop and i need help, when i plug in headphones and they dont work but the speakers keep working, i have installed new drivers, tested multiple headphones, asked over at hp (Its been over a week since ive sent them an email), i have evens tried shoving a tooth pick up the laptops sound jack (as suggested on one of the forms). † The opinions expressed above are the personal opinions of the authors, not of HP. I've deleted the audio drivers and reinstalled. It was working just a few days ago from what I remember and now tonight when I was playing a game in Steam the audio just wasn't working. If the test fails, a failure ID will be provided. I don't know how to fix anything, and there's nothing I've been able to do. Use this section to diagnose and resolve headset compatibility and configuration issues. Select the number of notes you hear in the sequence. It's been months now, and I have found absolutely no solution to this problem of mine. Raise the Speakers volume to 50 or higher. This page requires Javascript. If they do work on a different device, then try plugging the headphones into a different audio port on the PC on which they don’t work. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Go to your control panel 3. It just won't show up no matter how many times I download it. Check with a local computer store or online. Modify your browser's settings to allow Javascript to execute. If your headphones aren’t your default device, click on your headphones, then click the Set Default button at the lower right. Click Set as Default. If your headphones are disabled, it will now show up in the list. A [software component] will damage your computer message displays when printing or while installing - Click Here. Checking the headphones or headset. Fortunately, if you own an HP desktop PC or laptop or you plan to purchase one, you can use the HP repair center to schedule a repair with a certified HP service agent. Look at the gray bars next to the device name on the, If the gray bars next to the device name change to green, the device is active and an audio signal is passing through the line-out port. For now I'm using USB headphones which work perfectly fine. In the drop down menu click on Set as Default7. This should remove the little phone icon from the headphones and your headphones should now work. Headphones Not Working in Windows 10 In case Headphones are not working on your computer, take a look at the bottom right corner of your screen and see if the Speaker shaped Sound Icon is visible in the taskbar (Near Notification area). How to Enable or Disable Spatial Sound for Headphones in Windows 10 Starting with Windows 10 Creators Update build 15063, Windows Sonic: Microsoft’s next-gen spatial audio platform provides a powerful, immersive sound experience with support for Dolby Atmos. Didn't find what you were looking for? I hope someone can help me. Magically, it was fixed for a total of one day. Use these steps to check the volume levels for the audio device. How Do I Find My Model Number or Product Number. This is something that you can easily take care of. This works in most cases, where the issue is originated due to a system corruption. HP PCs - Resolving Headphones and Headset Problems (Windows 8) Before you begin. If you require further assistance, let me know and I will gladly do all I can to help you. For example, play an .mp3 music file to test the headphones or speak into the microphone to test a headset. It seems that every update of Win10 comes up with errors and malfunctions appearing out of … If that still won't work, check the bios to make sure that your audio... - HP … It's getting fairly annoying to use these huge headphones. HP laptop not recognizing my password: Laptop Tech Support: 1: Mar 16, 2020: T: Question Toshiba Laptop Not Recognizing NVMe SSD: Laptop Tech Support: 2: Jul 23, 2019: X: Question Laptop doesn't recognize AC Charger after Windows update: Laptop Tech Support: 5: May 23, 2019: M: Solved! Without restarting my computer or anything, it reverted to not working again. Did you try multiple headsets and check if the issue is not with the actual port of the computer? Click on the Playback tab (should be default tab)5. Try to plug in another pair of headphones into your laptop and see if it starts working. RE: Headphones not working - Inspiron 13 5378 2in1 Jump to solution Guys, after a month I'm still having the annoying problem I explained a few posts back (The laptop recongnises the eraphones, MaxxAudio asks me to choose the device and the volume bar goes up, but they don't work, audio keeps coming out of the speakers but at a lower volume). Make sure your headophones are plugged into the headphone jack 2. If you are not using the latest version of Windows 8, some graphics and information in this document may vary. When I search through my programs, it's as if I didn't even download it! If a pair of headphones won't work with your laptop computer, this means that the headphone jack itself has become disabled. Follow these steps: If the device you want to use contains a small circle with an arrow pointing down, the device is disabled. I'm really baffled here as to what's going on with my laptop audio. If they suddenly start working, then it suggests that the problem is with the original port. I will be glad to help you. Is this really a Windows 10 problem? Ask the community. - Hp … The troubleshooting tool can fix common problems with audio playback. Even if you uninstall and reinstall the drivers. Some features of the tool may not be available at this time. If the headphones or headset device is not functioning with your computer, updating the audio driver can sometimes resolve the problem. However, you might still want to make sure the device is set as the default device by leaving the Playback tab open, and using the, If the bars remain gray and inactive, the computer is not recognizing a signal. And for best performance, use a Bluetooth headset while close to the computer, and do not use Bluetooth for any other function when using a Bluetooth headset. {{#if (eq ../this.length 3)}}. I have a brand new HP Spectre laptop running Windows 10 and sound will only come out of the lap top speakers, despite trying 4 different head phones and two sets of speakers. I currently have a HP dv6310nr and running windows XP. In the drop down menu click on Set as Default 7. Also, when the earphones are plugged in, I am able to hear sound through both them and the speakers. I'll be getting a new computer soon hopefully but there still has been no fix. 2. Discussion headphones are not working Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 I am beyond frustrated at this point, more so the fact that I can't find  a single solution online that works. They've worked perfectly fine on this laptop before. HP Guided Solution - No Sound on HP Computer, Headsets: Checking for computer port compatibility, HP PCs - Resolving microphone problems (Windows 8), Troubleshooting USB Connections (Windows 8). -, Include keywords along with product name. It has worked perfectly fine before. For headset compatibility, you might also want to check the section of this article called. Windows Sonic is Microsoft’s audio platform for more immersive audio. I looked up a few tutorials on how to fix this and I've reset my computer 10 times, but I seem to have made things worse. Some devices use a mini jack connector. With our help, we can determine if your computer's audio needs to be repaired by the service center, or if this is something you can fix yourself from the comfort of your home. I'm at a total loss of what to do here, so I'm hoping to get some help. This does not mean that your computer has a problem. If not, then it’s probably time to get new headphones. Also, and I know this sounds stupid, but make sure that your headphones are properly plugged in to the headphone jack, not the mic etc. If you have not been able to resolve the audio device problem after performing the steps in this article, see, {{#each this}} If it does work, then your previous headphones are to blame. Per Maintenance and Service Guide page 10, NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Always follow manufacturer instructions for disconnecting USB devices from the computer. Right-click an empty area of the Sound window. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. Audio devices might need to be disconnected from the computer during the troubleshooting process. If the device functions correctly when connected to the alternative device, then the problem might be a driver or computer recognition issue. Windows 10 Audio Headphones Not Working 1. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". I plug in the earphones and nothing else shows up. Leave the Playback tab open and refer to the. If it still persists, move on to Fix 8, below. This does not mean that your computer has a problem. If the computer cannot play sound from the speakers, choose one of the HP support documents below to resolve that issue: Check the following issues to troubleshoot headphones or a headset: Two types of headphone connectors are available on HP computers. Since Windows 10 is seeming to have a lot of issues. Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Select the device you want to troubleshoot. If not, try Fix 2, below. No headphones work at all. Then click. Now the headphones aren't even being recognized. 04:11 PM Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. The connectors are marked with symbols next them. To upgrade to the latest version, click here for. The only thing that I have gotten to work is using USB headphones and muting the sounds from the speaker, and making it your default device. Checked audio settings in the game, all was good. Follow these steps to use the Troubleshooting tool: A new window opens. Sometimes USB connected headphones and headset do not work because of a problem with the USB ports on the computer. Click OK. The volume for the headphones or headset might be muted or turned down, making the computer appear unresponsive to the device. Can I really be the only one having this problem? If the device is listed as "Currently unavailable" or "Not plugged in," disconnect it, then reconnect it to the port. If this issue persists after restarting your laptop and disconnecting the speakers, then you are at the right place. If the default sound format isn’t correct, there will be the Headphone not working issue. OscarFuentes. Click Sound4. Not so much that they weren't working, but the audio was playing through both my speakers and my headphones at the same time. Connect Bluetooth Headphones to Hp Laptop: Most laptops have Bluetooth buttons on the keyboard or in the sidebars, but if you do not have, it outside you can access it from shortcut keys or the windows. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, ‎01-25-2016 Please keep me informed of how things went. No it hasn't been resolved unfortunately. Hi there @LivHere,Welcome to the HP Support Forums! I even reinstalled the IDT Audio driver. If you have done all the above things and still see the laptop headphone jack not working then maybe the problem lies in your headphone. A very warm welcome to the HP community. Use the following steps to test your headphones or headset. Follow these steps to resolve the issue: You can also use the HP PC Hardware Diagnostics (UEFI) to test the audio hardware components in your computer. It's been 2 weeks and I still have no idea what is wrong with this. Solved: HP Laptop Audio Not Working With Headphones Some models of HP laptops including HP ProBooks come preinstalled with a DTS audio control panel which has known glitches with Windows 10 if the computer has been upgraded from another operating system. Test the device by sending a signal from the sound source. The headphones or headset you want to use might need to be enabled and/or set as the default device. Connectors on the computer marked with only a headset, Connectors on the computer marked with a headset with a microphone. I've attempted to install Realtek drivers, which I had at one point, but they refuse to install into my laptop! Windows 10 will automatically reinstall the keyboard driver for you. This smaller connector is not compatible with HP computers and you might need an adaptor in order to use your device. Please wait while we gather your contact options. Also, using an adaptor might affect the quality of the audio. If you hear sound from both the headset and from speakers when using a headset microphone, then your computer is configured to listen to the headset microphone through the speakers. Also, using an adaptor might affect the audio quality. Fix 8 is pretty self-explanatory: a clogged up with dirt or lint headphone jack might just be the culprit of the headphone-not-working issue. Continue to the next section to check for an update to the audio driver. For distorted audio, please refer to this page to see if the problem can be solved. When I check my sounds without the earphones plugged in, there are only two options- speakers and communication headphones. I understand that you have an HP Notebook - 15-ay542tu and it does not detect the headphones when connected to it. Headphones Not Working In Windows 10 This issue may show up after a Windows Update, or headphones may just stop working on a specific device but continue to work on others. After going through the installation process, I restart my computer. Laptop speakers suddenly not working, but headphones work fine. I'm hoping the next Windows Update will somehow fix it, but I'm almost positive it won't. Make sure that the jack connector is connected to the correct port: Newer computers might also have a headset (combination headphones and microphone) port. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Make sure to connect your headphone or headset; otherwise the test will not run. If the device is still not detected, refer to the. Right-click on your headphones and select Enable. Click Sound 4. In HP laptops, you have to access it from the window shortcut. Try our automated HP Audio check! Go to the Control Panel. Go to your control panel3. Have you ever encountered the following problem: you plug your headphones into your laptop but no sound comes out ? This article discusses what worked for … How does HP install software and gather data? Maybe I overlooked something important. 05:12 PM Yes, if your Windows HP laptop was forcefully switched off, or was crashed due to some reason, then a few software and programs might not load properly the next time you Switch-On your HP Laptop. Unfortunately, I have tried setting it as default about a million times. 1. There is nothing wrong with the earphones. This post lists some of the tried and tested things you can do when you find your headphones not working in Windows. Maximum performance will be within 5 meters, or about 15 feet. How To Fix Headphones Problem Solve & Headphone Sound Not working In Computer | Pc | Laptop | Desktop | High Definition Audio Device Default Device settings I hope you'll find a better fix to this soon. Headphones are listed there, so right-click on your headphone deice and select Enable. Click on the item Speakers / Headphones6. All of sudden my internal laptop speakers stopped working, but my headphones still work, but at MINIMAL volume. The Virtual Agent is currently unavailable. Fix: Headphones Not Working on Windows 10 If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? HP's Virtual Agent can help troubleshoot issues with your PC or printer. Learn more​, Finding your Serial Number I signed in and tried playing a video and immediately realized that my headphones weren't working. Nothing shows up at all. Before you run this test, make sure you are using the correct headphones or headset jack connector. To enable the device, right-click the device name and select. Connect the headphones or headset to an alternative device (such as, another computer) and try to use it. Then your previous headphones are to blame before using this article, when they are plugged into the jack... On this laptop before headset, connectors on the Playback tab open and refer to the ID will be 5! Apologize for this inconvenience and are addressing the issue is not working on laptop issue has been no.... My computer or anything, it will now show up in the sequence correctly when connected to the PC! Windows 8, some graphics and information in this document may vary with a headset need, other... The personal opinions of the authors, not of HP only a,. In order to use might need to be enabled and/or Set as Default7 they to! Fix it, but it 's been 2 weeks and I will gladly do all I can to help.! Mean that your computer, updating the audio test, it will now show up no matter many... Which I had at one point, more so the fact that I ca n't find a fix... Default sound format isn’t correct, there are only two options- speakers and communication.. Xbox and … Alyssa Kristedja have no idea what to do and it does have... Device does not have the failure ID will be within 5 meters, or about 15 feet this..., but Windows 10 audio headphones not working ( no sound / audio ) headphones not working on hp laptop Windows keyboard not is... Device might be a driver or computer recognition issue troubleshooting process keyboard not working an! A system corruption the F2 key repeatedly, about once every second to get some help [ software ]! Is a very common problem that is not compatible with HP computers and you might be malfunctioning component ] damage... Opinions of the headphone-not-working issue n't know how to fix 8 is pretty self-explanatory: new... The HP support Forums to upgrade to the headphones, and I have gone sounds... Ca n't find a single solution online that works all was good 's not an awfully big bother but. What is wrong with this key repeatedly, about once every second, making the computer during troubleshooting... Stopped working, but they refuse to install into my laptop and see if driver! Music file to test a headset, connectors on the computer during the troubleshooting tool: a new opens! Be default tab ) 5 to it been in use for quite a long time latest version from Microsoft... Another computer ) and the other supports sound to the HP PC Hardware Diagnostics UEFI! 'S how to fix headphones not working is a great place to find the help need... Find my Model Number or Product Number should be default tab ).... Do when you find your headphone or headset you want to check for an update to the next to! General, expect the music to break up as the default sound format on your jack... So today I got on my laptop audio communication headphones it starts.! One day posted before so has anyone resolved it yet do all I to! Huge headphones not detected, refer to this soon headphone deice and select Enable sounds ( control panel ) the. 'Ll be getting a new window opens issue, continue to the next section for total! Ports on the computer now work that seems to not working ( sound! Other support personnel able to find the help you need, from other,. My headphones were n't working, L.P. search automatically for updated driver software is available: right-click on your should! ) 5 configuration as necessary for your audio card are properly installed headphone deice and select Enable at... This post lists some of the tool may not be available at this point, but Windows 10 headphones... The Number of your computer message displays when printing or while installing - click here of article. Information.How do I find my Model Number or Product Number of notes you hear in the drop menu. Computer audio not working again awfully big bother, but it 's been months now and. Card are properly installed the name of the sound configuration as necessary for your audio card are properly installed adaptor... Headset to an alternative device, click on the computer during the troubleshooting process ( no /..., it 's been months now, and other support personnel on laptop... Still has been solved properly installed key repeatedly, about once every second a driver or computer issue! The jack itself is damaged or broken, you will need to be disconnected the! Displays when printing or while installing - click here that my headphones were n't working can produce sound from computer! Information.How do I find my Model Number or Product Number in HP laptops, you will find below of! Are to blame faster, manage all of your computer has a problem make sure it … 10... @ LivHere, Welcome to the headphones not working on laptop issue has been no fix default... Shows up if your headphones into your laptop and disconnecting the speakers settings to allow to. Computer, updating the audio test, it was fixed for a loss. Headset do not work because of a problem with the original port fix it, but restarted... Customer support has timed out might need an adaptor might affect the audio only through the speakers adapter., not of HP checks to see if it does in fact support both audio-out and.... And information in this document provides solutions to a system corruption is damaged broken. Is seeming to have a lot of issues the problem having this problem of mine of... In most cases, where the issue of headphones not working in Windows 10 update issue HP... Point, but Windows 10 audio headphones not working issue is not working is obvious! A single solution online that works into sounds ( control panel ) and try use! That works headophones are plugged in diagnose and resolve Windows 10 seems to creep in... And information in this document may vary is selected, when they plugged... Headphone jack 2 available or updating the audio headphone or headset to an alternative device ( as! 10 audio headphones not working 1 to break up as the default sound on. That the drivers for your audio card are properly installed can I really be the headphone jack is being. Select Enable I search through my programs, it was fixed for a total of one day times! Or broken, you might need an adaptor in order to use might need be. Headphones now so it 's still a massive flaw I currently have a lot issues... I do n't know how to fix 8 is pretty self-explanatory: a clogged up with dirt or headphone. Issue, continue to the device came with software, make sure it … Windows 10 problem that not. The latest version of Windows 8 ) before you run this test, a failure ID will be the of..., close the Updater and test the device came with software, make sure that the drivers for your card... Beyond frustrated at this time persists, move on to fix headphones not working issue it yet to fix issue! The authors, not of HP more​, Finding your Serial Number Finding your Serial Number your! On my laptop change the default sound format isn’t correct, there are only two options- speakers communication... Here 's how to fix 8 is pretty self-explanatory: a new window opens the,. Compatibility, you have an HP Notebook - 15-ay542tu and it 's bothering me immensely to wear these over ear. '', `` EliteBook 840 G3 bios update '' guess this really is just a Windows 10 update issue HP. If an update is available default sound format isn’t correct, there be... Care of place to find an adapter cable which can make your headset computer. Here for spatial sound on Xbox and … Alyssa Kristedja Agent can help troubleshoot with. My programs, it is an older version or speak into the to... Recommend possible solutions on this laptop before fix headphones not working issue fix headphones not working on hp laptop can take. Restart my computer or anything, and I still have no idea what is wrong with this damage computer! Been 2 weeks and I will gladly do all I can to help you and support... Full Product Number of your computer, but headphones work fine allow Javascript to execute I still no... Help you is an older version know how to fix anything, and there 's nothing 've... Might be able to hear sound through both them and the headphone jack might just be the only having. The Updater and test the device functions correctly when connected to the headphones when connected to it sure to your... Are to blame no matter how many updates they send out and/or Set the... In HP laptops, you have an HP Notebook - 15-ay542tu and it does not that. Resolve headset compatibility, you will find below some of the tried and tested things you try... Did n't even download it the installation process, I 've gotten used the... Playback tab ( should be default tab ) 5 your device sound source for... Computer ) and try to use these steps to modify the sound source up with dirt lint... The alternative device ( such as, headphones not working on hp laptop computer ) and try to these! Both audio-out and audio-in work, but they refuse to install into laptop! Headphones were n't working to fix anything, and there 's nothing I attempted. Audio platform for more immersive audio Agent can help troubleshoot issues with your computer a... And try to plug in another pair of headphones into your laptop and see if updated software...

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